Scope of this Privacy Policy:
This privacy policy (the “PRIVACY POLICY”) applies to your use of the website of Wallet Flow hosted at Wallet Flow.com, the Services (as defined under the Wallet Flow “Terms of Use”) and Wallet Flow applications on mobile platforms (Android, Blackberry, Windows Phone, iOS etc.) (collectively (“Wallet Flow” or “WEBSITE”)), but does not apply to any third party websites that may be linked to them, or any relationships you may have with the businesses listed on Wallet Flow.
The terms “WE”, “OUR” and “US” refer to Wallet Flow and the terms “YOU”, “YOUR” and “USER” refer to you, as a user of Wallet Flow. The term “PERSONAL INFORMATION” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the Website for you.
We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website.
It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy.
For Merchants:
If you create an account to take advantage of the full range of services offered on Wallet Flow, we ask for and record Personal Information such as your name, email address and mobile number. We may collect and store your Sensitive Personal Data or Information (such as any financial information including inter alia credit card, debit card details, bank account and know your customer (“KYC”) documents as per RBI regulations and any other information as may be applicable) that the User may opt to save in the User account created with Wallet Flow]. We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup, or anytime after signup) and contact you on behalf of other Users (such other Users who send you friend requests, personal messages, or other social collaboration based events).
[If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such e-mails sent to you by us. We use your mobile numbers to send you transaction alerts and SMS alerts based on your preferences. If you do not wish to receive such SMSs from us, please notify us at Wallet Flow.com/support to stop receiving SMSs from us. Wallet Flow assures that your Personal Information will not be made public or sold to any third party.
The User shall have an option to erase any information provided by the User including Personal Information. If a User opts for the said option of erasure, Wallet Flow shall delete all stored information of the User from its servers.
Cookies:
We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them).
Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of Wallet Flow may not work properly or at all. Wallet Flow uses third party tools, who may collect anonymous information about your visits to Wallet Flow using cookies, and interaction with Wallet Flow products and services. Such third parties may also use information about your visits to Wallet Flow products and services and other web sites to target advertisements for Wallet Flow’s products and services.
No Personal Information is collected or used in this process. These third parties do not know or have access to the name, phone number, address, email address, or any Personal Information about Wallet Flow’s Users. Wallet Flow Users can opt-out of sharing this information with third parties by deactivating cookies, the process of which varies from browser to browser. Please refer to the help file of your browser to understand the process of deactivating cookies on your browser.
Customer Information:
We also store customer information of customers such as address, mobile number, Third Party Wallet details, Card Details and email address making payments through Wallet Flow checkouts. However, only when customer chooses to share the information on the businesses powered with Wallet Flow applications we share the information to respective businesses. However, Wallet Flow is not liable in any way for any misuse of this information by the business or people related to the businesses to whom the information is shared by the customer.
Enforcement:
We may use the information we collect in connection with your use of Wallet Flow (including your Personal Information) in order to investigate, enforce, and apply our terms and conditions and Privacy Policy.
Activity:
We record information relating to your use of Wallet Flow, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer Wallet Flow and provide the highest possible level of security and service to you. We also use this information in the aggregate to perform statistical analyses of User behavior and characteristics in order to measure interest in and use of the various areas of Wallet Flow. However, you cannot be identified from this aggregate information.
The information we collect:
We collect, receive and store your Personal Information. If you provide your third-party account credentials (“THIRD PARTY ACCOUNT INFORMATION”) to us, you understand that some content and information in those accounts may be transmitted to your account with us if you authorise such transmissions and that Third Party Account Information transmitted to us shall be covered by this Privacy Policy. You may opt to not provide us with certain information, however that will restrict you from registering with us or availing some of our features and services.
We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfill the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.
The Personal Information collected will be used only for the purpose of enabling you to use the services provided by us, to help promote a safe service, calibrate consumer interest in our products and services, inform you about online offers and updates, troubleshoot problems, customize User experience, detect and protect us against error, fraud and other criminal activity, collect money, enforce our terms and conditions, and as otherwise described to you at the time of collection of such information.
Links:
References on this Website to any names, marks, products or services of third parties or hyperlinks to third party websites or information are provided solely for your convenience and do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service. Except as set forth herein, we do not share your Personal Information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.
Security:
Your account is password protected. We use industry standard measures to protect the Personal Information that is stored in our database. We follow industry standard best practices on Information Security, as also mentioned in our website. We limit the access to your Personal Information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on Wallet Flow, please contact us at support@Wallet Flow.com.
Contact Us:
If you have any questions about this Privacy Policy, please contact us via Email or phone.